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Current ATO SMS and email activities!

Current ATO SMS and email activities.

Unsure about the authenticity of your ATO correspondence? check the current list of activities to verify it is genuine.


If you have linked the ATO to your myGov account, they will send most of your personal ATO letters directly to your myGov Inbox, rather than through the post.

You will get email or SMS notifications from myGov to let you know there are new messages in your myGov Inbox. These myGov notifications will not contain links.

If you are unsure about the legitimacy of a myGov notification you have received, go directly to Link and sign in to check your myGov Inbox.

ATO messages will never ask you to reply by SMS or email to provide personal information, such as your tax file number (TFN) or your personal bank account number or BSB


General email and SMS messages

Current general notifications could include:

  • advice your application has been received

  • progress of Return notifications, including refund finalisation

  • a reminder to provide documents

  • a reminder to attend a meeting

  • reminders to meet ATO obligations to avoid penalties or cancellation of role, including

    • lodgment of tax returns, annual returns and/or business activity statements

    • payment of debt

    • payment of instalments as negotiated with the ATO.


  • advice of new tax rates

  • important information for your business or industry

  • promotion of a product or service we offer, such as myTax, myGov and similar

  • tax time information about pre-filling, income, deductions and new measures

  • information about superannuation changes

  • an invitation or reminder to small businesses to attend a local event run by ATO staff

  • notification of delays and system outages.

Specific email and SMS messages

From time to time, they may send you an SMS and/or email asking you to take specific action, such as:

  • provide additional information we require to process a BAS or tax return you lodged

  • provide additional information we require regarding an application you have made to us

  • verify changes made to your account.

They may also ask you to phone the ATO to provide information.


If you are unsure about the authenticity of ATO correspondence, always phone the ATO on 1800 008 540, Monday to Friday 8.00am to 6.00pm

Get In Touch

P.O. Box 495
78 Henna Street, Warrnambool, VIC
Phone: (03) 55 618 618
Fax: (03) 55 618 600